Management of public administration

The study program "Management of public administration" educates experts in the field of public administration (local administration and self-government and public institutions with administrative powers) who, according to legal authority, perform specific administrative and legal tasks related to the personal conditions of citizens, citizens' associations, voter lists, administrative procedure, supervision over the implementation of administrative procedure and second-degree administrative procedure, in accordance with the scope of work of a particular state administration body or office.

These jobs include:

• tasks prescribed by the law on administrative procedure; 
• resolution of cases in the first and second stage of the administrative procedure; 
• organization of administrative records and prescribed lists; 
• related tasks in accordance with the scope of work of a particular state administration body; 
• preparation of prescribed public documents; 
• supervision of the legality and efficiency of the work of other officials.

The most general generic competencies at the level of each cycle of education, which must be possessed by every graduated student, regardless of the study program or the institution where he completed his higher education, are defined as:

• Dublin descriptors (Dublin descriptors), which represent a set of criteria on the expected achievements and abilities of students to distinguish different cycles of education, which were proposed by the Joint Quality Initiative (JQI), and which are accepted as the basis of the description of each cycle of education on ministerial meeting in Bergen in May 2005.
• The general framework for qualifications in European higher education (Framework for Qualifications of the European Higher Education - EQF for HE), which was adopted at the ministerial meeting in Bergen in May 2005.

These competencies are categorized as instrumental, interpersonal and systemic:

• Instrumental competencies include:
• Cognitive abilities, understanding and manipulation of ideas and thoughts.
• Methodological abilities to communicate with the environment: organizing time and strategies for learning, making decisions or solving problems.
• Technological abilities related to the use of technological means, computers and the application of information management skills.
• Language skills such as written and oral communication or knowledge of foreign languages.
• Interpersonal competences: Individual abilities that include the ability to express one's feelings, social skills such as interpersonal skills, working in teams, or expressing social and ethical commitment. These competencies enable processes of social interaction and cooperation.
• System competencies are those skills and abilities that relate to the entire system. They represent a combination of understanding, sensibility and knowledge, with the help of which a person will be able to see the relationship between individual parts and how they make up the whole. These abilities include the ability to plan changes in order to improve existing systems and create new systems. Systemic competences require prior acquisition of instrumental and interpersonal competences

Qualifications representing the successful completion of the first cycle (180-240 ECTS points) are awarded to students who:

• demonstrate knowledge and understanding in the field of study, which builds on their secondary education and is common at first cycle level, supported by appropriate learning resources at higher education level (university textbooks, information and communication technologies), which includes aspects of knowledge of advanced achievements in a given field of study;
• can apply detailed knowledge and critical understanding of the principles related to a given field of study/discipline in a way that shows a professional approach to work or profession, and possess competencies that are usually expressed by the ability to form and support opinions and positions with arguments and the ability to solve problems within the given field of study;
• have the ability to collect and interpret relevant data (within a given field of study) on the basis of which they make judgments that may also include reflections on relevant social scientific or ethical issues;
• they can apply the basic methods of acquiring knowledge and applied research in a given discipline, and are able to decide which approach to use to solve a given problem, and are aware of the extent to which the chosen approach is appropriate for solving such a problem;
• can present and convey information, ideas, problems and solutions to an audience that is specialized in a given field of study, but also to an audience that is not specialized, using the appropriate language (and where appropriate, one or more foreign languages) and using communication tools technology;
• have built learning skills necessary for further study, with a high degree of autonomy and academic skills and properties necessary for research work, understanding and evaluating new information, concepts and evidence from different sources;
• possess the foundation for future self-direction and lifelong learning;
• have acquired interpersonal and teamwork skills, suitable for employment and/or further study.

Graduated public administration students will be involved in administrative, administrative and organizational work in the domain of public institutions, bodies and organizations of public administration and local self-government, in planning and management of human resources, and in work related to public relations. This leads to a focus on specific competencies and abilities that are necessary in different types of organizations and in different fields so that graduates are prepared for the constant and accelerated changes in the social environment.

SPECIFIC COMPETENCIES of the program derive from the teaching modules of the study core in the field of public administration and management, imply knowledge of the institutional and social environment so that students can use the respective legal and other instruments, understanding the parameters of the macro/micro-administrative environment and identifying the influences of these elements on the organization and administrative functions . This implies the ability to identify the essential characteristics and functional areas of a public organization in order to be able to define changes in the organization and to deal with changes in the social and institutional environment.

Students are trained to understand the details of administrative functions, types of work and administrative operations, specificities of different types and sizes of public bodies, organizations and institutions, administrative and administrative regions, different sectors of administration and to connect these factors with basic knowledge. Competencies of analysis, synthesis and critical thinking in administrative, administrative and managerial areas enable successful management of administration (tools and concepts), planning, control and audit of administrative organization and development of consultancy plans.

Students also acquire core competencies in secondary areas that are indirectly related to the administrative process such as: administrative law, administrative disputes and procedures, technology and engineering - understanding the technological background of administrative processes and links to public opinion research, technological forecasting, social and marketing psychology and statistical methods and tools.

In the field of logistics, students acquire competencies related to securities, various instruments of budget payments and budget operations, and basic marketing management knowledge required for managerial functions in public administration.

The programs of the first cycle of the "Management of Public Administration" study program are aimed at acquiring knowledge in the areas of: public administration and local self-government, administrative business, human resources management in the public sector, public finance, work techniques and tools used in management in public administration and economy of the public sector.

Students also need to become familiar with a set of basic organizational and communication skills, along with the ability to analyze and structure problems in the public administration sector.

The main purpose of the Public Administration study program is the education of personnel who are capable of highly demanding work in public administration management, and who require specialized management education in this area.

The goals of the study program "Management of public administration" are to train students for the practical application of basic laws in solving practical problems in the field of public administration, to acquire practical and theoretical knowledge applicable in public administration, to acquire management skills necessary for making quality decisions in public administration, to train students for practical internal and external communication and developing the ability to work independently and as a team in public administration.

In order to achieve these educational goals in the study of the first cycle, students should experience different types of teaching methods such as traditional lectures and exercises, seminars, research seminars, project assignments, pedagogical workshops, problem-oriented workshops, demonstration classes, student practice and practical work, work-oriented exercises, modeling of administrative and administrative processes, field work, research work,...

This means that the educational outcomes of the course should be achieved by appropriate teaching and examination methods, where students present not only the level of their basic knowledge, but also their ability to use instruments to support the administrative-administrative process, to organize their work, to communicate in the context of their work and to argue the results. After the studies of the first cycle, students should have the possibility of employment, mobility in further studies, or the possibility of later inclusion in the "learning for life" system.

The teaching of the second cycle is based on the core knowledge of the first cycle. According to the teaching direction, it can be vertical, horizontal or interdisciplinary, which depends on the knowledge acquired during the first cycle studies. In the second cycle, as in the first, different teaching and examination methods are used to stimulate not only the acquisition of knowledge in the subject areas, but also the preparation of students to find relevant instruments for solving problems, as well as their ability to organize and communicate and finally to be able to present a solution to a problem in the domain of public administration. The goal is for students to acquire specific knowledge and skills applicable in public administration, and to encourage and encourage professional and scientific curiosity and creativity for permanent learning and professional development in the field of public administration.

Based on the educational profile of managers and managers of public administration specialists, in the domain of graduate and postgraduate studies, the University has created a large number of operational and applied specializations/subspecializations, which qualify students for professional and management jobs in specialized marketing agencies, consulting agencies, local government bodies and bodies state administration, public institutions, non-governmental and non-profit organizations, political organizations, agencies dealing with public relations, and companies dealing with information technologies.

Graduate students and graduate students-specialists in public administration on the public administration study program are qualified for prestigious occupations: state administration managers, administrators of institutional systems and public administration systems, budget experts and public finance managers, public relations managers, personnel managers, communication specialists and media analysts, system-analysts and managers-designers of public administration information systems, managers of education, culture and art, managers-advisers of political parties, experts for the European Union.

Within the studies, the foundations for lifelong professional mobility and permanent professional development were created.

Students should be able to:

• To use and evaluate tools for the analysis of public institutions, administrative bodies and organizations and their social and institutional environment;  
• To work in specific areas of activity of administrative bodies and to specialize in that area to a certain extent;  
• To make a connection with other functions in the domain of administration   
• To have self-awareness  
• To argue the principles they use in finding solutions to problems mainly at the operational and tactical level;  
• To defend the proposed solution;  
• That they are prepared for decision-making mainly at the operational and tactical level.