The policy of achieving the quality of the Pan-European University in the field of higher education is a priority of the institution's overall business policy, which is confirmed by the accreditation that the University received again in March 2016. The goal is permanent progress, with maximum fulfillment of requirements and satisfaction of the needs of students, academic and business partners, employees and society as a whole.

Internal and external quality assurance procedures, standardized and set by the objectives and quality policies of the Pan-European University, are fully in line with national and international standards for the field of higher education. For the field of higher education in the Republic of Srpska and Bosnia and Herzegovina, the following are relevant: "Standards and guidelines for quality assurance in the European area of ​​higher education" adopted in 2005 by the European Association for Quality Assurance in Higher Education - ENQA (European Association for Quality Assurance in Higher Education).

By putting quality as a priority in business policy, teaching and scientific services of the highest quality are provided, in accordance with the needs and expectations of our students and society as a whole, a safe and healthy environment for all employees, as well as continuous improvement of the business process and the entire system.

The management of the Pan-European University "APEIRON" has a special responsibility for quality and its permanent improvement. The responsibility for quality assurance is the responsibility of every employee for the work they perform.

The Pan-European University "APEIRON" bases its vision of the future on the assumptions that societies in the region of South-Eastern and Eastern Europe are in the process of changes, reforms and transition towards civil democratic society, which are characterized by parliamentary pluralism, the rule of law, the rule of law and the market economy with the dominance of the private sector. ownership. There is no doubt that this new time needs new deep knowledge, which above all means a step forward from the existing cultural and civilizational environment of BiH/RS towards a new world view and a different approach to the economy, legal system, health care, dissemination of information and acquisition of knowledge. Within the framework of these tasks, the Pan-European University "APEIRON" strives to assume the responsibility of an educator.

The Pan-European University is able to achieve a high level of the teaching-scientific process in accordance with the integration processes defined by the Bologna Declaration, and to ensure the lasting trust and satisfaction of students, the economy and society with the quality of the service.

The education of students is based on the best experiences and traditions of American colleges, European universities and the application of all reform principles initiated by the Bologna process of European higher education reform.

The quality policy of the Pan-European University "APEIRON" is a priority of the overall business policy and aims at permanent progress, with maximum fulfillment of requirements and satisfaction of the needs of all service users, business partners, employees and society as a whole.

The quality management system is aimed at the constant improvement of the teaching-scientific process and the constant innovation of the work process and is based on the requirements of ISO 9001:2008 and the guidelines of IWA 2

The management of the Pan-European University "APEIRON" has a special responsibility for quality and its permanent improvement. The responsibility for quality assurance is the responsibility of every employee for the work they perform.

The mission of the Pan-European University "APEIRON" is to make a full contribution to improving the quality of life of the population and to play a significant role in the development of the economy in the country by organizing academic studies for young people and life long learning programs.

The university will continuously improve the quality of teaching programs, develop the highest quality standards and affirm the highest standards of teaching and evaluation of acquired knowledge. The quality policy is binding for all participants in the work processes of the University.

The general objectives of the Quality Management System are:

• Maintain an effective Quality Management System of the Pan-European University "APEIRON" in accordance with: Standards and guidelines for quality assurance in the European area of ​​higher education ESG-ENQA and Criteria for accreditation of higher education institutions in BiH, norms and quality standards defined by the Law on Higher Education of the RS and the Decree on conditions for the establishment and start of work of higher education institutions and the procedure for determining the fulfillment of the conditions;
• To maintain the level of quality in order to increase the reputation of the Pan-European University among our students and in the public;
• To provide teaching-scientific services and services of the highest quality in accordance with the needs, expectations and possibilities of our students and society as a whole;
• Continuously increase the satisfaction of our students and society as a whole;
• Ensure compliance of the work and business of the University with legal and safety regulations;
• Provide a safe and healthy environment for all employees;
• Continuously improve business processes, systems and capabilities;

Quality objectives are established at all relevant functions and levels within the University.

In order to fulfill its mission, Pan-European University "APEIRON" constantly monitors, analyzes and improves its processes through:

• feedback analysis;
• monitoring the implementation of the teaching process;
• analysis of study success;
• monitoring the implementation of service processes;
• application of methods and techniques for quality improvement;
• monitoring and analyzing the business plan;
• conducting internal audits;
• performance of corrective and preventive actions.

In this way, constant improvement of the established quality management system is ensured.

The main goal of the quality system is to ensure the highest quality in the provision of educational services, scientific research and non-teaching services. The quality management system was designed with the aim of meeting the requirements of the international standard in education and the standards and guidelines for quality assurance in the European area of ​​higher education ESG:ENQA.